1. No Refunds for Change of Mind
At GlorifyYou, we strive to provide high-quality products that meet your expectations. However, we do not offer refunds or exchanges if you change your mind after making a purchase. Please review your order carefully before completing your purchase.
2. Returns for Defective Products
We offer a 7-day return policy for defective or damaged products. If you receive a product that is faulty or damaged upon arrival, you may request a return or replacement within 7 days of receiving your order.
Eligibility for Returns
To qualify for a return due to a defective product:
- The item must be unused and in its original packaging.
- You must provide proof of purchase (order confirmation or receipt).
- Clear images or videos of the defect must be submitted to our support team.
How to Request a Return
- Contact our customer support at support@glorifyyou.comwithin 7 days of receiving the item.
- Provide your order details and evidence of the defect.
- Our team will review your request and provide return instructions if approved.
Return Shipping
- If your return is approved, we will provide instructions on how to return the item.
- Customers are responsible for return shipping costs unless the item was received in a damaged or faulty condition.
3. Refunds & Replacements
- If your return is approved, we will issue a replacement or a refund (excluding shipping costs) to your original payment method.
- Refunds may take 5-10 business days to process.
4. Non-Returnable Items
The following items are not eligible for return or refund:
- Items returned after the 7-day return window.
- Products that show signs of use, wear, or damage caused by the customer.
- Items purchased during clearance sales or promotions.
For any questions regarding our Refund & Return Policy, please contact us at support@glorifyyou.com.